Everything to run your home services business. Including the phone.
DispatchIO manages jobs, sends reminders and invoices, communicates with technicians, takes payments — and now handles your calls too. One tab. No juggling apps.
Made for the trades who run on dispatch.
Whether you run a one-truck shop or a 20-tech operation across multiple metros, DispatchIO fits the way home-services teams actually work.
Everything you need to dispatch — without the spreadsheet.
Take the call, send the tech, finish the job, get paid. DispatchIO covers all four — plus your phones.
Manage jobs end-to-end
Capture leads from SMS, web forms, email, or phone calls — convert to jobs in one click, schedule a tech, and watch every status change in a live feed.
- One inbox for SMS, web, email, and call leads
- Atomic conversion — no two dispatchers create the same job
- Live feed: New → Scheduled → On site → Pending close → Completed
| Code | Customer | Service | Tech | Status | Scheduled |
|---|---|---|---|---|---|
| J-2204 | M. Alvarez | Garage spring | Dan | On site | Today 1:30 PM |
| J-2205 | T. Patel | AC diagnose | Maria | En route | Today 2:15 PM |
| J-2203 | S. Greene | Lock rekey | Jin | Pending close | Today 11:00 AM |
| J-2202 | R. Cohen | Disposal install | Dan | Scheduled | Today 4:00 PM |
| J-2201 | L. Martinez | Estimate — re-roof | — | Estimate | Tomorrow 9:00 AM |
| J-2199 | B. Knox | Drain clear | Jin | Completed | Yesterday |
Reminders & invoices that go out on their own
Booking confirmations, day-of reminders, and invoices send automatically — and unpaid ones nudge themselves.
- Automated SMS + email reminders
- PDF invoices, Stripe checkout links
- Auto-nudge unpaid invoices
One thread per technician
Dispatch alerts, customer addresses, and photos flow through your tech's portal — no app install required.
- Tokenized portal link, no password
- Photo upload from the field
- Status updates stream into the office
Take payments before the truck leaves
Stripe-powered card-on-file, deposits, and field payments — reconciled to the job automatically.
- Card-on-file & saved payment methods
- Deposits and partial payments
- Auto-reconciled to the job
Your CRM and your phone, finally in one tab.
Built-in softphone, call recording, smart routing, and per-brand numbers. Set it up in minutes — no separate phone provider, no second app to learn.
- Click to dial from anywhereEvery customer name is callable. Softphone pops out, call rings on your browser or your cell.
- Every call recordedBoth legs mixed into one stereo file. Replays attached to the customer card.
- Smart routingRound-robin, linear hunt, business-hours, per-brand DIDs. Configure once, done.
| When | From | To | Customer | Duration | Recording | |
|---|---|---|---|---|---|---|
| Today 1:42 PM | (818) 555-0144 | (323) 555-0102 | M. Alvarez | 4m 12s | 0:00 | |
| Today 12:55 PM | (323) 555-0102 | (310) 555-0188 | T. Patel | 1m 47s | 0:00 | |
| Today 12:31 PM | (310) 555-7621 | (323) 555-0102 | Unknown | — | — | |
| Today 11:18 AM | (626) 555-0119 | (323) 555-0102 | S. Greene | 2m 03s | 0:00 | |
| Today 10:02 AM | (818) 555-0231 | (323) 555-0102 | R. Cohen | 7m 55s | 0:00 |
Built with — and for — real dispatchers.
We dropped the spreadsheet on day one. Our dispatchers stopped double-booking techs the same week.
The auto-reminders alone cut our no-shows in half. Customers actually answer the door now.
Techs love the portal because there's nothing to install. Photos and signatures land in the office instantly.
Ready to transform your business?
Try DispatchIO free for 14 days. No credit card, no setup fee — just one place to run your dispatch (calls included).